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Cost per message as KPI metric on Facebook Ads

  • Completed

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T Teerakit

We have clients doing social commerce and set the cost per message as the KPI.

Our current workaround is to convert it into the number of messages. However, this is not ideal as the budget changes from time to time.

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Dale McGeorge

Status changed to: Completed

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Dale McGeorge

For every Facebook custom conversion you have in your account, the system automatically creates a "Cost per" metric for you. Is your current message setup as a conversion?


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T Teerakit

Not custom conversion but the New Messaging Conversation for Message campaign. The metric is there already. Just missing the cost.


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Dale McGeorge

We have just added the new metric "Cost per messaging conversation started" to the list. Please give that a try and let me know if you need any others.


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T Teerakit

While daily performance and target look fine, MTD's calculation and display number seem incorrect.


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Dale McGeorge

We made a small tweak which should fix that problem.


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